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of consumers prefer to interact with a human agent
52
%
of businesses are expected to compete mainly on customer experience
33
%
of consumers say customer experience is a key factor in purchasing decisions
61
%
Platform Features
Sign Live
Customers sign with a representative in real-time
Text Chat
Customers text with a representative in real-time
Sign Message
Customers send & receive recorded sign video messages
Audio Call
Customers speak with a representative in real-time
- Interactive and visual widget placed on any website
- Move secure, real-time communications directly to the IP layer, making instant live video connections available to everyone with an internet connection and web browser
- All communication sessions are 100% connected using HTTPS signaling, the standard used by banking and government websites
- No downloads or plugins required by the user
Comprehensive Features
For Your Business
24/7 Coverage, Multilingual Support, and More
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Coverage From Your Website Instantly connect with your customers at your website using their preferred method of communication from anywhere in the world.
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Better Customer Experiences Customers get real-time human connections with your team that lead to quicker issue resolutions, higher customer satisfaction ratings, and increased sales conversions.
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Increase Satisfaction and Retention Seamless, secure, customer-centric communications that help you satisfy and retain customers with less effort and cost.
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Security Security and Compliance - our WebRTC based platform can comply with the required securities of your organization.
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Additional Features We offer seasonal coverage, crisis management, and business continuity.
