We're the people transforming customer experience.

As a Deaf-owned and operated organization, we fully understand the technical, cultural, accessible options that the Deaf community needs and wants. From recruitment of strong deaf candidates, to managing and quality assurance of deaf representatives, training in sign language, and more, we are the experts because we live these experiences.

Craig Radford

Vannessa LeBoss

Our Mission

360 Direct Video delivers inclusive customer service solutions to ensure that the deaf community has optimal satisfaction within all consumer interactions.

Our Vision

A world where every customer experience is accessible, inclusive and direct.

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